Terms & Conditions
Welcome to Soft Launch. These Terms & Conditions ("Terms") govern your access to and use of our pre-launch website at launch.ephr.ai ("the Site"), including joining our waitlist and uploading dog training clips. By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
1. The service
The Site is a pre-launch landing page that lets dog owners join a waitlist and build a dog profile by uploading short training video clips. Soft Launch is not yet generally available, and features described on the Site may change before launch.
2. Eligibility
You must be at least 16 years old and able to form a binding agreement to use the Site. By using the Site you confirm that you meet this requirement.
3. Your account and submissions
You are responsible for the accuracy of the information you provide, including your email address, your dog's Instagram handle, and your dog's details. Keep your contact details current so we can reach you about launch.
4. Content you upload
You retain ownership of the video clips and other content you upload ("Your Content"). By uploading Your Content, you grant us a non-exclusive, worldwide, royalty-free licence to store, process, and display it for the purpose of operating the waitlist and building your dog's profile. You represent that:
- You own or have the right to upload Your Content.
- Your Content does not infringe anyone else's rights or any law.
- Your Content features your own dog and does not contain harmful, unlawful, or offensive material.
We may remove any content that breaches these Terms.
5. Acceptable use
You agree not to misuse the Site. In particular, you must not:
- Attempt to gain unauthorised access to the Site or its underlying systems.
- Upload malware, or interfere with the operation or security of the Site.
- Use automated means to scrape, overload, or abuse the waitlist or upload endpoints.
- Submit false information or impersonate another person.
6. Intellectual property
The Site, its design, branding (including the Soft Launch marks), text, and graphics are owned by us or our licensors and are protected by intellectual property laws. You may not copy or reuse them without our permission, except for Your Content.
7. Early access and offers
Any "free early access" or founding-member offer described on the Site is a pre-launch intention and may be subject to change, availability, and additional terms at launch. It does not create a binding obligation to provide a particular service or pricing.
8. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we handle your personal information.
9. Disclaimers
The Site is provided "as is" and "as available", without warranties of any kind, whether express or implied. We do not guarantee that the Site will be uninterrupted, error-free, or secure, or that Soft Launch will launch on any particular date.
10. Limitation of liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from your use of the Site. Nothing in these Terms excludes rights you have under applicable consumer protection law that cannot be excluded.
11. Termination
We may suspend or remove your access to the Site, or remove your submission, at any time if you breach these Terms or for any operational reason.
12. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date above reflects the most recent change. Continued use of the Site after changes means you accept the updated Terms.
13. Governing law
These Terms are governed by the laws of Singapore. Any disputes will be subject to the exclusive jurisdiction of the courts of Singapore.
14. Contact
Questions about these Terms? Email us at hello@ephr.ai.